What to Expect at Your First Visit
Dear Patient,
Welcome to our practice. We are genuinely pleased that you have chosen us for your dental care. Our practice realizes the importance of referrals and we value them greatly. We are always excited to see new smiles coming through our doors!
At your first appointment, Dr Roger Kiesling, Dr. David Kiesling or Dr. Ingrid S. McLellan will first complete a comprehensive oral examination. This includes a complete review of your medical and dental history, all necessary radiographs and intraoral photos, study models (if necessary), oral cancer screening, periodontal health evaluation, and examination of your teeth and soft tissues. Following this exam, your dentist will discuss their findings with you, develop a treatment plan that you are comfortable with, and then you will be scheduled according to your needs.
Please be prepared for your appointment by either filling out the new patient information on our website or enclosed in this letter, as well as providing information about dental insurance coverage if you have it. Also, please read our financial policy. Payment is expected at the time of the first visit. If you are covered by insurance, we will expect payment of your portion at the time of service unless prior arrangements are made. As a courtesy, we will file claims on your behalf with your dental insurance company. If you would like to finance your dental expenses we work with Care Credit and will be glad to qualify you at your first visit. If you have any questions about finances please feel free to ask us at any time.
We ask that you make every effort to keep your appointments. Missing an appointment disrupts proper sequencing of care in many situations and delays completion of your treatment. If for any reason you need to reschedule your appointment, please call us at least 24 hours prior to your visit. We very much appreciate your confidence in us and look forward to meeting with you!
Sincerely,
Dr. Roger L. Kiesling, Dr. David H. Kiesling, and Dr. Ingrid S. McLellan






